We develop practical software solutions for state-of-the-art service desks.Read here which customer suggestions and innovations we have recently implemented.
On August 26, 2021, the latest IBI-aws update was released – including highly exciting new features:
Determine how many users are affected by a message, have been displayed it and have read it. This offers completely new reporting possibilities.
Mark directory service objects as favorites to have them directly at hand without searching.
Copy texts from other messages or templates - even multilingual ones.
If messages are removed, they are first moved to the "Removed" section. From there, the messages can either be restored or permanently removed.
Further, technical information about this and previous updates can be found in the documentation.