We develop practical software solutions for state-of-the-art service desks.Read here which customer suggestions and innovations we have recently implemented.
On May 16, 2022, the latest IBI-aws update was released – including highly exciting new features:
To make the communication between IBI-aws Admin and IBI-aws Clients even more secure, the message file can now be encrypted using a certificate.
In addition to the previously supported directory services, Microsoft Azure Active Directory is now also supported. This means that addressing can also be performed via users and computers of an Azure Active Directory.
On January 24, 2022, the latest IBI-aws update was released – including highly exciting new features:
Address messages based on registry entries even more precisely from now on.
Improve the overview by archiving messages.
The proxy settings have been integrated into the IBl-aws Admin for simplicity.
The maximum length of the message reason can be specified per message group.
On August 26, 2021, the latest IBI-aws update was released – including highly exciting new features:
Determine how many users are affected by a message, have been displayed it and have read it. This offers completely new reporting possibilities.
Mark directory service objects as favorites to have them directly at hand without searching.
Copy texts from other messages or templates - even multilingual ones.
If messages are removed, they are first moved to the "Removed" section. From there, the messages can either be restored or permanently removed.
Further, technical information about this and previous updates can be found in the documentation.