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We develop practical software solutions for state-of-the-art service desks.
Read here which customer suggestions and innovations we have recently implemented.


IBI-aws Version 1.27

On January 24, 2022, the latest IBI-aws update was released – including highly exciting new features:

Address registry entries

Address messages based on registry entries even more precisely from now on.

Proxy settings simplified

The proxy settings have been integrated into the IBl-aws Admin for simplicity.

Archive messages

Improve the overview by archiving messages.

Changeable maximum length of the message reason

The maximum length of the message reason can be specified per message group.

IBI-aws Version 1.26

On August 26, 2021, the latest IBI-aws update was released – including highly exciting new features:


Determine how many users are affected by a message, have been displayed it and have read it. This offers completely new reporting possibilities.

Directory service objects favorites

Mark directory service objects as favorites to have them directly at hand without searching.

Select existing texts

Copy texts from other messages or templates - even multilingual ones.

Restore removed messages

If messages are removed, they are first moved to the "Removed" section. From there, the messages can either be restored or permanently removed.

Further, technical information about this and previous updates can be found in the documentation.